Client Intake Bot
Qualify leads while you sleep. This skill creates conversational intake workflows that capture prospect information, score their fit, and route the best opportunities to you — automatically.
What It Does
- - Conversational Intake: Natural Q&A flow instead of boring forms
- Lead Scoring: Score prospects on budget, timeline, fit, and authority
- Auto-Responses: Instant personalized replies based on score
- Smart Routing: Hot leads → immediate notification; cold leads → nurture sequence
- Qualification Logic: Branching questions based on previous answers
- Follow-Up Sequences: Automated nurture for not-yet-ready prospects
Quick Start
1. Basic Intake Setup
CODEBLOCK0
2. Service-Specific Intake
CODEBLOCK1
3. Multi-Step Nurture
CODEBLOCK2
The Intake Workflow
Phase 1: Initial Capture
Entry Points:
- - Website contact form
- Social media DM auto-responder
- Email autoresponder
- Calendar booking pre-qualification
- Landing page chatbot
First Message Template:
CODEBLOCK3
Phase 2: Qualification Questions
Design your question flow:
Question Types:
- - Multiple choice: Easy to answer, easy to score
- Open text: Richer context, harder to auto-score
- Yes/No: Quick decision points
- Scale (1-5): Quantifiable fit metrics
- File upload: RFPs, briefs, existing materials
Question Sequence (example for web design):
- 1. "What type of project?" (Multi-choice)
- Website redesign → "What's your current website URL?"
- New website → "Do you have a domain registered?"
- E-commerce → "How many products?" + "Platform preference?"
- 2. "What's your budget?" (Multi-choice with ranges)
- <$5k → "I may not be the best fit, but here are some resources..."
- $5k-$15k → Continue
- $15k+ → High-value track
- 3. "What's your timeline?" (Multi-choice)
- ASAP → Urgency flag
- 1-3 months → Standard track
- 3+ months → Nurture track
- 4. "Tell me about your business..." (Open text)
- Capture context for personalized response
Phase 3: Lead Scoring
Scoring Matrix Example:
| Factor | Cold (1-3) | Warm (4-7) | Hot (8-10) |
|---|
| Budget | <$5k | $5k-$15k | $15k+ |
| Timeline |
6+ months | 1-3 months | <1 month |
| Fit | Outside expertise | Partial match | Ideal client |
| Authority | Researcher | Influencer | Decision maker |
Score Ranges:
- - 0-15: Cold → Automated nurture sequence
- 16-29: Warm → Personalized email + add to newsletter
- 30-40: Hot → Immediate notification + priority follow-up
Phase 4: Auto-Response
Hot Lead Response:
CODEBLOCK4
Warm Lead Response:
CODEBLOCK5
Cold Lead Response:
CODEBLOCK6
Phase 5: Routing & Notification
Notification Rules:
CODEBLOCK7
Advanced Features
Conditional Logic
Branch based on answers:
CODEBLOCK8
Industry-Specific Customization
For Agencies:
- - Capture: Current agency relationship, reason for switching
- Score: Budget, timeline, decision process
- Route: By service line (SEO, PPC, creative)
For Consultants:
- - Capture: Problem urgency, internal capabilities, past attempts
- Score: Complexity, budget, commitment level
- Route: By expertise area
For Freelancers:
- - Capture: Project scope, ongoing vs one-time, communication preference
- Score: Rate fit, project interest, client personality fit
- Route: By project type
Integration Points
CRM Integration:
- - Create contact in HubSpot/Salesforce/Pipedrive
- Tag with lead score and source
- Add to appropriate pipeline stage
Calendar Integration:
- - Hot leads → Priority booking link (shorter notice)
- Warm leads → Standard booking link
- Auto-add context to calendar description
Email Integration:
- - Add to segmented lists based on score
- Trigger nurture sequences
- Track engagement for re-scoring
The Follow-Up Sequence
Not-Ready-Yet Nurture (30-day)
Day 0: Thank you + relevant resource
Day 3: Case study from their industry
Day 7: Educational content (blog post, video)
Day 14: Soft check-in + offer free consultation
Day 21: Social proof (testimonials, results)
Day 30: "Still interested?" re-engagement
Stale Lead Revival (90-day)
Day 90: "What changed?" survey
Day 120: New service announcement
Day 180: "Last chance" breakup email
Metrics to Track
- - Conversion Rate: Intake starts → qualified leads
- Response Rate: Your replies to hot leads
- Win Rate: Qualified leads → closed deals
- Average Deal Size: By lead source and score
- Time to Close: By lead temperature
- Nurture Engagement: Email opens/clicks from cold leads
Best Practices
- 1. Keep it short — 3-5 questions max for initial qualification
- Ask budget early — filter price shoppers quickly
- Make it conversational — not a form, a dialogue
- Respond fast — 5 minutes is the new standard for hot leads
- Personalize everything — reference their specific answers
- Set expectations — tell them what happens next
- Always provide value — even "no" responses get something helpful
Common Mistakes
- 1. Too many questions — abandonment rates skyrocket after 5 questions
- No scoring — treating all leads equally wastes time
- Slow response — hot leads go cold in hours, not days
- Generic responses — obvious automation kills trust
- No nurture — warm leads become hot with time and education
- Ignoring data — not iterating based on conversion patterns
Integration Ideas
- - Connect to proposal-generator to auto-create proposals for hot leads
- Use with invoice-tracker to manage client payments post-close
- Pair with content-repurposer to create lead magnets for nurture sequences
Monetization Note
This skill is part of the Freelancer Revenue Engine. For maximum value, use alongside:
- -
proposal-generator — convert qualified leads to proposals - INLINECODE1 — manage client payments
Bundle available: Freelancer Revenue Engine ($89)
客户获取机器人
在您睡觉时筛选潜在客户。此技能可创建对话式客户获取工作流程,自动捕获潜在客户信息、评估匹配度,并将最佳商机直接推送给您。
功能概述
- - 对话式客户获取:自然问答流程替代枯燥表单
- 潜在客户评分:根据预算、时间线、匹配度和决策权评分
- 自动回复:基于评分即时发送个性化回复
- 智能路由:高意向客户→即时通知;低意向客户→培育序列
- 资格判定逻辑:根据先前答案动态分支提问
- 跟进序列:为尚未准备好的潜在客户自动培育
快速上手
1. 基础客户获取设置
为我的[网页设计]业务创建客户获取机器人。
资格判定问题:
- 1. 项目类型?(网站改版、新建网站、电商网站)
- 预算范围?(<5千、5千-1.5万、1.5万+)
- 时间线?(尽快、1-3个月、3个月以上)
- 内容是否已准备就绪?(是、否、部分)
高意向客户标准:预算5千+、时间线1-3个月
2. 服务特定客户获取
为咨询业务创建客户获取工作流程:
我的服务:战略咨询、实施、培训
资格判定因素:
- - 公司规模(初创、中小企业、大型企业)
- 问题紧迫性(关键、重要、探索性)
- 决策时间线(立即、本季度、未来)
- 预算决策权(决策者、影响者、调研者)
评分:每个因素1-10分,30分以上立即推送给我
3. 多步骤培育
为尚未准备好的潜在客户设计培育序列:
触发条件:评分15-29(温意向但非高意向)
序列:
- - 第0天:感谢+实用资源
- 第3天:相关行业案例研究
- 第7天:关于其问题的教育内容
- 第14天:跟进+软性推销
- 第30天:月度简报订阅
根据其具体答案个性化定制
客户获取工作流程
第一阶段:初始捕获
入口点:
- - 网站联系表单
- 社交媒体私信自动回复
- 邮件自动回复
- 日历预约预筛选
- 落地页聊天机器人
首条消息模板:
您好[姓名]!感谢您咨询[服务]。
为确保我适合您的项目,我想多了解一些信息。大约需要2分钟。
您想实现的主要目标是什么?
第二阶段:资格判定问题
设计您的问题流程:
问题类型:
- - 选择题:易于回答,易于评分
- 开放式文本:更丰富的背景,难以自动评分
- 是/否:快速决策点
- 评分(1-5):可量化的匹配指标
- 文件上传:RFP、简报、现有资料
问题序列(以网页设计为例):
- 1. 项目类型?(选择题)
- 网站改版→您当前网站网址?
- 新建网站→是否已注册域名?
- 电商网站→产品数量?+平台偏好?
- 2. 预算范围?(带范围的选择题)
- <5千→我可能不是最佳选择,但这里有一些资源...
- 5千-1.5万→继续
- 1.5万+→高价值通道
- 3. 时间线?(选择题)
- 尽快→紧急标记
- 1-3个月→标准通道
- 3个月以上→培育通道
- 4. 请介绍一下您的业务...(开放式文本)
- 捕获背景信息用于个性化回复
第三阶段:潜在客户评分
评分矩阵示例:
| 因素 | 冷意向(1-3) | 温意向(4-7) | 高意向(8-10) |
|---|
| 预算 | <5千 | 5千-1.5万 | 1.5万+ |
| 时间线 |
6个月以上 | 1-3个月 | <1个月 |
| 匹配度 | 超出专业范围 | 部分匹配 | 理想客户 |
| 决策权 | 调研者 | 影响者 | 决策者 |
评分范围:
- - 0-15:冷意向→自动培育序列
- 16-29:温意向→个性化邮件+加入简报
- 30-40:高意向→即时通知+优先跟进
第四阶段:自动回复
高意向客户回复:
您好[姓名],
感谢您分享关于[项目类型]的详细信息。根据您提供的信息,这看起来非常匹配!
[引用其具体情况的个性化段落]
我很想安排一次20分钟的通话进一步讨论。以下是我方便的时间:
[日历链接]
期待与您交流,
[您的姓名]
温意向客户回复:
您好[姓名],
感谢您的联系!我已查看您的项目详情,认为可能存在良好的合作机会。
[针对其项目的具体反馈]
在您考虑下一步的同时,这里有一些可能有帮助的资源:
- - [相关案例研究]
- [有用的博客文章]
- [免费工具/模板]
我会在几天后跟进,如有问题请随时回复。
此致,
[您的姓名]
冷意向客户回复:
您好[姓名],
感谢您的联系!感谢您考虑我参与您的项目。
根据您分享的信息,我认为我并非此特定范围的最佳选择。不过,我建议:
祝您的项目顺利!
[您的姓名]
第五阶段:路由与通知
通知规则:
yaml
高意向客户(30-40):
- 即时:邮件+短信通知您
- 操作:24小时内安排
- SLA:2小时内回复
温意向客户(16-29):
- 即时:邮件通知您(可批量汇总)
- 操作:加入培育序列
- SLA:48小时内回复
冷意向客户(0-15):
- 即时:自动发送礼貌拒绝
- 操作:加入通用简报(如已选择)
- SLA:无(自动化)
高级功能
条件逻辑
根据答案分支:
如果 项目类型 = 电商网站 且 预算 < 1万:
→ 对于预算低于1万的电商项目,我建议[平台]...
→ 路由至自助资源
→ 提供付费咨询替代全案服务
如果 时间线 = 尽快 且 预算 = 1.5万+:
→ 紧急项目可加收25%溢价...
→ 优先通知您
→ 加急预约链接
行业特定定制
针对代理机构:
- - 捕获:当前代理关系、更换原因
- 评分:预算、时间线、决策流程
- 路由:按服务线(SEO、PPC、创意)
针对顾问:
- - 捕获:问题紧迫性、内部能力、过往尝试
- 评分:复杂度、预算、承诺程度
- 路由:按专业领域
针对自由职业者:
- - 捕获:项目范围、持续vs一次性、沟通偏好
- 评分:费率匹配、项目兴趣、客户性格匹配
- 路由:按项目类型
集成点
CRM集成:
- - 在HubSpot/Salesforce/Pipedrive中创建联系人
- 标记潜在客户评分和来源
- 添加至相应管道阶段
日历集成:
- - 高意向客户→优先预约链接(更短通知时间)
- 温意向客户→标准预约链接
- 自动将背景信息添加至日历描述
邮件集成:
- - 根据评分添加至细分列表
- 触发培育序列
- 跟踪互动以重新评分
跟进序列
未准备好培育(30天)
第0天:感谢+相关资源
第3天:其行业案例研究
第7天:教育内容(博客文章、视频)
第14天:温和跟进+提供免费咨询
第21天:社会证明(推荐、成果)
第30天:仍感兴趣?重新互动
冷线索激活(90天)
第90天:发生了什么变化?调查
第120天:新服务公告
第180天:最后机会告别邮件
需跟踪的指标
- - 转化率:客户获取开始→合格潜在客户
- 回复率:您对高意向客户的回复
- 成交率:合格潜在客户→成交
- 平均交易额:按潜在客户来源和评分
- 成交时间:按潜在客户温度
- 培育互动:冷意向客户的邮件打开/点击
最佳实践
- 1. 保持简短——初始资格判定最多3-5个