技能列表

Calculate transparent inbound lead scores from normalized signals.

Check redacted caption timing drift against word timestamps.

Score transcript windows for standalone short-video candidates.

Build a human-review publish packet for short-video channels.

Normalize redacted transcript segments and validate timing boundaries.

Route low-confidence and high-risk support decisions to human review.

Build a deduplicated support routing and SLA evidence packet.

Normalize redacted support tickets into a stable triage contract.

Score redacted tickets against explicit category, urgency, and SLA policies.

Flag stale, missing, or unverified knowledge-source metadata.

Combine provenance, version, freshness, and approval evidence into a human release decision.

Build a redacted knowledge-source inventory with provenance and stable hashes.